INTRODUCING
THE NEW NDGS APP
only $7/week
INCLUDES RECYCLING COLLECTION
currently serving the unicorporated communities of welcome, arcadia, midway and wallburg, north carolina
Residential waste and recycling collection service is available again with North Davidson Garbage Service.
To get started, download the app.
NEED SERVICE?
Let’s make sure you’re in our pick up area. Right now, we are only serving the unincorporated communities of Welcome, Arcadia, Midway and Wallburg. If you are unsure, search your address here to make sure your residence is within our parameters.
WHAT'S INLCUDED?
One container, one collection per week with one of our BROWN containers, costs only $7. Recycling is optional, but is also included with a provided container. This collection will be made on a certain day, depending on your location.
VIEW OUR
SERVICE AREA
FREQUENTLY ASKED
QUESTIONS
Payment & Signup: How It Works
As soon as you enter a payment method and click PAY NOW, your service has begun. Please make sure you’re ready to start with us when you pay. A delayed start is not something we are able to do right now. Within 24 hours, you’ll be notified–in the app through our message system–please stay logged in with notifications on—of your service day and collection information. Then, cart(s) will be delivered based on the subscription plan you signed up for. Payment of your subscription will occur every two weeks.
Can I use my own containers for collection?
No. We will only pick up BROWN North Davidson Garbage Service provided containers.
How do I start service?
You can only schedule service through our app at https://NDGS.app.
How often is trash collected?
Our standard service includes weekly trash collection, with one provided container as well as weekly recycling collection if you choose to participate.
Do you collect recyclable materials?
Yes! We collect a variety of recyclable materials including paper, cardboard, aluminum, metal, tin, steel, cartons, and 1-7 plastics. If you have something that is questionably recyclable, please do not put it in the recycling bin. (See next question) Please ensure recyclables are clean and emptied before discarding. Your recycling will be picked up at a different time than your garbage, but on the same day.
RECYCLING CAN CONTAIN:
- Paper products (shredded paper—only if it is in clear bags)
- Aluminum cans
- Plastic containers
- Glass bottles
- Metal
- Aseptic cartons
- Cardboard (if large, please break down and sit under or beside bin)
- Aerosol cans can be taken if they are empty and do NOT contain the orange hazard symbol
- Magazines and phone books
- Junk mail
RECYCLING CANNOT CONTAIN:
- Styrofoam plates/cups
- Food waste and residue
- Loose, shredded paper (see above)
- Liquids
- Hazardous products (baby diapers, rest room waste, etc.)
If you have a question about a recyclable item, you can message us.
BUT WHEN IN DOUBT, THROW IT OUT!
Are there any items that cannot be collected?
Yes, we do not collect hazardous waste (paint, chemicals, etc.), electronics, tires, or construction debris.
- Styrofoam plates/cups
- Food waste and residue
- Loose, shredded paper (see above)
- Liquids
- Hazardous products (baby diapers, rest room waste, etc.)
- Used motor oil (may be dropped off at our Recycling Facility for FREE
How do I dispose of large items or bulk waste?
For large or bulk waste (such as furniture or appliances), we offer special collection services. You can schedule this separately for an additional charge. These pick ups are charged according to material, size and volume. You can only request a special pick up by sending a photo through our app messaging service of what you’d like to be collected.
Do I need to separate my recyclables from my regular trash?
Yes, we ask that you separate recyclables, loose and bagless in our provided containers (orange lid cans) separated from your regular trash to ensure proper recycling. We provide bins for both trash and recyclables to make sorting easy.
What should I do if my collection is missed?
If you believe your container has been missed, please contact our customer service team through our messaging system as soon as you are aware and we will respond within 24 hours.
What services do you offer?
We provide residential and commercial garbage and recycling collection services. This includes weekly trash and curbside recycling collection.
How can I pay for my service?
We accept various payment methods, including credit/debit cards and bank draft. All payments will be made automatically once sign-up is completed. Payments can only be through our app at https://NDGS.app.
Do you offer discounts or promotions?
No, not at this time. But, in the future, we plan on adding a discount for LEO and teachers.
How do I cancel my service?
To cancel your service, please send us a message through the NDGS App message system at least 48 hours before your next scheduled pickup. Once you’re canceled, you’ll be completely removed from our system and payment will stop.
How can I contact customer service?
You can reach our customer service team through our NDGS App messaging system. We’re available during business hours and we’re happy to assist with any inquiries or issues you may have. Please allow up to 24-48 business hours for response.
What is your holiday schedule?
We operate every weekday except for Christmas and Thanksgiving Days. Only those days will not have collection each year. If collection falls on one of those days, it will not be made up. You will simply not get charged for the collection we didn’t make.
What if there's bad weather?
If we need to operate on a delay or postpone collection due to weather, a message or notification will be sent to you through our app regarding our plans for collection.
What if I have more than fits in my container?
We please ask that you send us a message at least 24 hours in advance, if you see you will have extra to collect.