I called to get some assistance this morning and talked with Melanie. I was able to let her know how helpful and friendly the guys who run our route are so she could pass it on to their supervisor. I would also like to let someone know how helpful and responsive Melanie was. All three have shown excellent customer service. This comes from someone who runs a team of IT support analysts so I know how hard it can be to work with customers day in and day out.
Please be sure all three are recognized for their excellence.
I didn’t realize how much of my garbage was recylable until you gave me a container. The last two weeks we’ve only had one large bag of garbage each week. My recycle bin is full.
Thank you to the man who jumped out of the truck to come get my trash and recycle bin off my walker this morning since I was obviously unprepared! Such a blessing and a nice way to start my week!!
Just got our recycling started this week; very excited. Contacted the company for option for other/bigger/more bins. Quick response, all kinds of options and terrific customer service. No one likes to pay more, but the service we have gotten (6 years+) has always been very good. We are happy someone will take off our trash.
I love that I don’t have to carry my garbage anywhere-North Davidson does it all. It sure saves my car from getting dirty.
We use them, always on time and keeps you posted on any scheduled changes! thank you
Everybody has garbage! Everybody needs it hauled away! North Davidson Service will pick up weekly, Always on time.
Great Service. They have never let me down in all the years I have been a customer.
when i first requested service i told the lady that i wouldnt be able to pay at that time. she was very nice about it. a few months later (i had forgotten to pay for service) i recieved a bill for the prior 3 months for service we didnt use. so i called the company and explained to the lady what happened and she deleted the bill and started new service for me with a clean slate. i have now been with the company nearly a year and have had no problems with service or employees.
We have used North Davidson Garbage Service for a little over two years now. Setting up an account was a breeze and billing is quite straightforward: a card in the mail each quarter with a tear-off coupon for remittance. The company accomodated the extra trash we generated as we moved into our house without complaint. Curbside collectors do their job efficiently and relatively quietly. They collect on the same day every week, including all holidays but Christmas. This is impressive service for a very low quarterly fee.
this a great company to deal with. there have been very few times that our garbage has not been picked as promised. they will work with you about the size can you need and are very helpful in explaining what they will take and what must go someplace else. the staff is friendly and always eager to help.